Challenges E-commerce Businesses Face

Online retailers face unique tax and financial complexities across multiple sales channels. Here's how we help you navigate them.

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Multi-State GST Compliance

Selling across India means GST registration in multiple states, complex input tax credit reconciliation, and e-way bill management for interstate shipments.

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Marketplace Reconciliation

Amazon, Flipkart, and other marketplaces each have different commission structures, settlement cycles, and TCS deductions that need careful tracking.

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Inventory Tax Planning

Stock spread across warehouses, FBA fulfillment centers, and vendors creates complex valuation challenges and impacts on working capital.

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Payment Gateway Reconciliation

Multiple payment gateways, COD settlements, refunds, and chargebacks make revenue recognition and cash flow tracking extremely complex.

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Platform Commission Accounting

Marketplace fees, advertising costs, fulfillment charges, and promotional discounts need proper categorization for accurate margin analysis.

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Returns & Refunds Management

High return rates in e-commerce create reverse logistics costs, inventory adjustments, and complex GST credit note requirements.

How We Help E-commerce Businesses Succeed

End-to-end financial solutions designed for online retailers selling across multiple channels

πŸ›’ Marketplace Accounting

  • Automated reconciliation for Amazon, Flipkart, Myntra
  • Commission and TCS tracking by platform
  • Settlement and payout reconciliation
  • Platform-wise profitability analysis
  • Advertising spend ROI tracking
  • Returns and refund accounting automation

πŸ—ΊοΈ Multi-State GST Management

  • State-wise GST registration and compliance
  • Automated GSTR-1, GSTR-3B filing
  • E-way bill generation and tracking
  • Input tax credit optimization
  • Reverse charge mechanism handling
  • TCS compliance for marketplace sellers

πŸ“¦ Inventory & Supply Chain Finance

  • Multi-location inventory valuation
  • FBA and fulfillment center accounting
  • Vendor payment tracking and aging
  • Dead stock and slow-moving inventory analysis
  • Working capital optimization
  • Import duty and customs accounting

πŸ’³ Payment & Cash Flow Management

  • Multi-gateway reconciliation (Razorpay, PayU, etc.)
  • COD settlement tracking
  • Daily sales and cash flow dashboards
  • Refund and chargeback accounting
  • Bank reconciliation automation
  • Real-time profitability tracking

E-commerce-Focused Services

Specialized accounting and tax services built for online retailers

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Platform Integration

Direct sync with Shopify, WooCommerce, Amazon, Flipkart

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SKU-Level Profitability

Product-wise margin analysis across all sales channels

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GST Automation

Automated invoice generation, filing, and ITC reconciliation

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3PL & Fulfillment Accounting

Track costs across warehouses, FBA, and logistics partners

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Working Capital Advisory

Inventory financing, vendor credit terms optimization

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Growth Analytics

Customer acquisition cost, LTV, conversion rate tracking

Tax and compliance issues specific to e-commerce businesses in India

Online sellers deal with marketplaces that collect tax and deduct tax before a rupee reaches the seller. Mismatches between platform reports, the bank and the returns are a common reason for notices.

GST TCS by e-commerce operators

Under Section 52 of the CGST Act, operators collect tax at source on the net value of taxable supplies made through the platform. The seller sees it in its GST return data and credits it to the electronic cash ledger, so unmatched amounts should be chased every month.

TDS under Section 194-O

Operators deduct income tax on the gross amount of sales made through the platform. The deduction shows in Form 26AS, and a seller must reconcile it against its own books before filing the income-tax return.

Multi-state GST registration

Holding stock in fulfilment centres across states generally means registering in each state and filing returns for each. We map inventory flows so that stock transfers carry the right documents and tax treatment.

Marketplace reconciliation

Settlement reports net off commissions, shipping, returns and tax collected. Posting only the bank credit hides these items and misstates revenue, so sales, returns and fees need to be booked from the platform reports.

Returns, cancellations and credit notes

High return rates mean many credit notes and adjustments in GSTR-1. Timing differences between the sale month and the return month are a frequent cause of mismatches.

E-invoicing and e-way bills

Businesses above the notified turnover threshold must report invoices on the e-invoice portal, and goods movements need e-way bills. D2C brands selling on their own site are covered even if marketplace sales are handled by the platform.

How we work with e-commerce clients

We treat marketplace data as the starting point of the ledger. For a quick tax check, try the GST calculator, and for purchase-side credit matching see our GSTR-2B reconciliation tool.

Monthly sales posting

  • Import of settlement and return reports per marketplace
  • Commission, fee and shipping split from gross sales
  • Sales by state and tax rate for GSTR-1
  • Payment gateway reconciliation for own-site orders

Tax at source tracking

  • TCS credit matched to the cash ledger
  • TDS under 194-O matched to Form 26AS
  • Exception list for unmatched amounts
  • Follow-up requests to the platform

Inventory and cost

  • Stock reconciliation across warehouses
  • Landed cost including freight and duty
  • Provision for returns and damaged stock
  • Gross margin by channel

Returns and notices

  • GSTR-1, 3B and 2B comparison each month
  • Preparation of replies to mismatch notices
  • Annual return support
  • Advance tax estimate after the close

Frequently asked questions

Is GST registration mandatory for online sellers?

Generally yes. Supplying goods through an e-commerce operator typically requires registration, with limited exceptions in the law. Check the position for your category before you start selling.

What is TCS under GST and how do I use it?

The operator collects a percentage of the net taxable value of your supplies and deposits it with the government. It is credited to your electronic cash ledger, from where you can use it against your tax liability.

What is TDS under Section 194-O?

Operators deduct income tax on payments to sellers for sales made through the platform, reported in Form 26AS. You adjust it against your income-tax liability and should keep the platform statements to support the claim.

How do I handle GST on returned orders?

A credit note is issued within the time allowed by law, and the tax is adjusted in your return. Because platform reports show returns with a lag, reconcile them monthly so the adjustment lands in the correct period.

Do I need e-invoicing?

Only if your aggregate turnover is above the notified threshold. The threshold has been lowered in stages, so confirm the current figure on the GST portal. Our e-invoice reconciliation tool helps match portal data.

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